Purchase Information

下單購買Purchase

客戶可經面書 / WhatsApp / 電郵 /網站聯繫我們下單購買 。You may contact us to request purchase by Facebook / WhatsApp / Email / Website orders.

本店收到客戶訂單後,會48於小時內回覆, 確認貨品內容及預計貨品運送日期。如客戶於網上直接訂購後遇到缺貨,我們會立該安排全數退款或改訂其他貨品。Upon receiving the customer’s order, we will reply within 48 hours to confirm the product availability, quantity, price and estimated delivery date.  If any products are out of stock but the customers have made payment through the website, we will arrange for a full refund or exchange other goods.

本店保留拒絕提供產品銷售之決定權。 We may reserve the right to refuse to provide services to you at any time at our sole discretion.

收款Payment

本店一律採用“先收款,後訂貨” 之制度,如確認後48小時內未收到轉帳將視為取消交易及不作另行通知。 如於訂購後遇到供應商戶缺貨,我們會安排全數退款或改訂其他貨品。We will not proceed order without advance payments.  If you do not make any payment within 48 hours upon confirmation, the order is due.  We may void the orders without notice.  If any products are out of stock but the customers have made payment, we will arrange for a full refund or exchange other goods.

本店接受Payme, 轉數快及匯豐銀行或中國銀行轉帳(完成入數程序後請保留銀行收據) 。We accept the following payments methods: Payme, FPS, HSBC or BOC bank transfer (Please keep the money transfer slip for record).

送貨Delivery 

(於客戶需郵寄至非香港/澳門/中國地區, 請直接與本店聯絡 info@forest-dream.com。For those customers whose delivery address is not Hong Kong, Macau or China, please contact us at info@forest-dream.com ) 所有貨品都會不定期由英國空運到香港,而一般2 – 3星期,如遇任何延誤本店恕不負任何責任。The shipping time depends on the state of the stock. It normally takes two to three weeks.  We will not be liable to you if our supply is delayed by an event outside our reasonable control.

運費及送貨方式Delivery method 

客戶可選擇本地速遞或自取。速遞服務:
• 購物折實滿港幣HK$1,500或以上免本地運費
• 購物HK$1,500以下(以折實價計),不論物件重量,將劃一收取HK$30,並以順豐速遞寄出 。自取地址: 旺角登打士街56號家樂坊21樓2101室

Customer can choose local delivery or collection. Local delivery:
• Free delivery upon net purchase of HK$1,500 or above.
• HK$30 will be charged for net purchase less than HK$1,500.  Service is provided by SF Express. Collection address: Room 2101, Gala Place, 56 Dundas Street, Mong Kok, Kowloon, Hong Kong

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